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Digital Marketing
Did Meta Just Top ChatGPT With Its Release of Llama 3's Meta AI?
Meta's taking on the giants of AI development with its latest large language model.
Article
Customer Experience
5 Ways Diversity and Inclusion Impact the Customer Experience
For brands to offer the best customer experiences possible, they need to focus on diversity, equity and inclusion. Here's why.
Article
Customer Experience
Automating Customer Service & Employee Tasks for Better CX
A key issue arises from not connecting the dots between automating employee tasks and its ultimate impact on customer satisfaction.
Article
Digital Marketing
Will AI End Traditional Search Engine Marketing?
Gartner’s report spells doom and gloom, but only if marketers let it.
Article
Digital Marketing
Guide for Perfect Sales and Marketing Alignment
Instead of focusing on friction, let's explore how marketing and sales can align to tell a cohesive brand story.

Learning Opportunities

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Streamline operations and reduce overhead
Apr
23
AI: The Essential Vitamin for a Healthy CX
Join us as we unravel the mysteries of AI adoption and discover the key to unlocking a thriving CX ecosystem.
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Webinar
Uncover how to harness reputation as a strategic asset, driving meaningful change and sustainable growth in today's competitive environment.
Apr
23
Navigating Market Dynamics: Leveraging Reputation to Propel Business Growth
Join us to uncover the secrets of mastering reputation management in today's competitive environment.
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Webinar
Companies measure the value of their outsourcing programs with AI
Apr
24
The State of Outsourcing: At the Crossroads of AI, Quality, and Cost Savings
Learn how companies can maximize the results from their outsourcing investments.
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Webinar
Gain insights from the Talkdesk customer CAI
Apr
30
Supercharge Contact Center Efficiency with Generative AI
Learn practical strategies to reduce post-call documentation time by over 8 minutes.
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Conference
May
1
Qualtrics X4 Salt Lake City 2024
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Webinar
Brand’s reputation is one of its most valuable assets
May
2
Unleash AI for Crisis Management: Transform Threats into Triumphs
Learn how Sprinklr Insights provides real-time insights on current events, trends, and brand crises to empower your team.
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Webinar
Streamline operations and reduce overhead
Apr
23
AI: The Essential Vitamin for a Healthy CX
Join us as we unravel the mysteries of AI adoption and discover the key to unlocking a thriving CX ecosystem.
Register
Webinar
Uncover how to harness reputation as a strategic asset, driving meaningful change and sustainable growth in today's competitive environment.
Apr
23
Navigating Market Dynamics: Leveraging Reputation to Propel Business Growth
Join us to uncover the secrets of mastering reputation management in today's competitive environment.
Register
Webinar
Companies measure the value of their outsourcing programs with AI
Apr
24
The State of Outsourcing: At the Crossroads of AI, Quality, and Cost Savings
Learn how companies can maximize the results from their outsourcing investments.
Register

Featured White Paper

Unlock the Future of Outsourcing: Navigating Cost, Quality and AI Integration
Discover how trends like AI are reshaping the outsourcing landscape and how tech companies are approaching outsourcing decisions differently.
Download this white paper as we delve into how organizations are navigating cost, quality and innovation and how they’re using AI to revolutionize outsourcing.
Unlock the Future of Outsourcing: Navigating Cost, Quality and AI Integration

Featured Research

Featured research
White Paper
Unlock the Future of Outsourcing: Navigating Cost, Quality and AI Integration
Discover how trends like AI are reshaping the outsourcing landscape and how tech companies are approaching outsourcing decisions differently.
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Featured research
Market Guide
Customer Data Platforms Market Guide
Get the help you need when choosing a CDP
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Featured research
Research Report
Where AI and Marketing Collide: 2024 CX Predictions
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Featured research
Research Report
Optimizely Named a Leader in the 2024 Gartner® Magic Quadrant™ for DXP for the Fifth Consecutive Year
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Featured research
Guide
Streamline Digital CX With Conversational AI
Conversational AI Unveiled
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White Paper
The Business Value of Adobe Experience Manager Guides
Optimize Your Content Management
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eBook
Bridging Technology and Human Connection for Increased Sales and Lasting Loyalty
Driving CX Excellence
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Featured research
Research Report
The State of the CMO
Insights from the Annual Chief Marketing Officer Survey
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Sam Altman: AI Will Replace 95% of Creative Marketing Work
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Victoria's Secret Rebrand: Insights & Lessons From a Billion-Dollar Loss
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Sam Altman: AI Will Replace 95% of Creative Marketing Work
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Will Alphabet Acquire HubSpot?
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