From Friction to Flow: Aligning Marketing and IT on the Web

The guide to getting marketing and technical teams building websites faster, smarter and safer

Align Marketing and IT on Website Strategy | Pantheon + CMSWire Your website has a job to do but marketing and IT rarely agree on what it is. This guide introduces a model for getting both teams aligned around shared outcomes and shows how to accelerate performance without adding headcount or complexity.

What You'll Learn:
  • Identify your site's primary business job: Use a five-role model to clarify what your website is hired to do
  • Align marketing and IT on shared KPIs: Replace competing priorities with metrics both teams are accountable for
  • Spot the execution patterns that create drag: Five named anti-patterns that slow launches and erode team trust
  • Follow a phased implementation plan: A 28-week roadmap from alignment workshop to advanced optimization