Predicting Loyalty & Retention with AI

Pecan | AI for Business // Live Tuesday, November 1 at 11am PT / 2pm ET

Predicting Loyalty & Retention with AI

In a recent Gartner report, “Roughly 90% of marketing executives stated that, “... The marketing function needs to be ‘more adaptive to shifts in customer needs’.”

In today’s day in age, shifting focus to the needs of the customer cannot only become a daunting task but can prove to be a burdensome endeavor and drain on resources without the right analytics framework in place.

Join speakers Annette Franz, CEO of CX Journey Inc., and Paul Cowman, Senior Director of Demand Generation at Pecan AI. They'll discuss how with the help of AI and machine learning, businesses of all sizes are now able to leverage advanced analytics to not only adapt to customer shifts but predict behavioral changes that can help win and retain customers.

Attend this webinar to learn more about:

  • The current trends in CX
  • How predictive intelligence supports CX, EX and the business
  • Overcoming churn and driving loyalty in 2023