Future of CX: How AI is Reshaping Customer Experiences
Join industry leaders for an insightful discussion on the future of CX
Chief Customer and Marketing Officer Freshworks Inc.
Principal CX Leader Intuit
Director, Industry Digital Strategist, Transformation Advisor Microsoft
CEO Synsible AI
Chief Digital and Information Officer Northwestern Mutual
Companies are moving beyond the AI debate and realizing value from its real-world application to the customer experience. CX is being reinvented in the AI era and executives from Freshworks, Microsoft, Intuit, Northwestern Mutual and Synsible AI are willing to share their secrets of success.
Tune in to learn from our their expertise and find out how to:
- Empower teams with AI: AI is about augmenting human capabilities. Let’s clear up AI myths and discover how it personalizes customer interactions, reduces agent burnout, and delivers proactive solutions.
- Increase customer loyalty: Omnichannel engagement makes all the difference – learn to turn fragmented interactions into meaningful experiences, resulting in improved customer satisfaction and lasting loyalty.
- Accelerate productivity: By automating busywork, AI brings peak productivity and creativity, freeing up time for high-level work that can significantly improve the experience for customers. Explore how to tap into this superpower of perpetual productivity.
Moderated by Dom Nicastro, Editor-in-Chief of CMSWire.com, this discussion will equip business leaders and CX professionals with actionable strategies to enhance the value of your CX.
Register to watch!
