AI-Driven Customer Experience: The Future of Personalization and Self-Service

Personalize, simplify & succeed with a modern customer experience
On-Demand
Speakers
Elizabeth Tobey,

Head of Marketing, AI & Digital
NICE

Greg Kihlstrom,

Principal
The Agile Brand

About

In an era where customer satisfaction is at an all-time low, you're probably feeling the pressure to deliver faster, smarter and more personalized experiences.

Join this webinar and discover how AI can flip the script on customer experience (CX). From boosting personalization to empowering self-service, we’ll show you how to tackle today’s CX challenges with cutting-edge AI solutions.

This event will help you:

  • Spot the Painpoints: Understand what’s dragging down customer satisfaction and how it affects your business.
  • AI to the Rescue: Learn how AI can supercharge personalization and streamline self-service for happier customers.
  • Get AI-Ready: Uncover the barriers to implementing AI in CX and how to overcome them.

Presented by

With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction.
www.nice.com