Maximize the Potential of AI in Customer Experience

Gain key insights from the 2024 AI in CX Benchmark Report
WATCH ON-DEMAND
Speakers
Deon Nicholas,

Co-founder & CEO
Forethought

Laura Ragsdale,

CEO
Envoy

Larisa Thomas,

VP of Operations
Kickfin

About

Is your customer experience strategy missing out on AI’s full potential? Many organizations struggle with ineffective AI implementation, leading to increased costs and unsatisfied customers.

Join this webinar and we’ll reveal how you can overcome these challenges using insights from the 2024 AI in CX Benchmark Report.

You will learn:

  • AI’s Proven Impact: See how AI is transforming customer experience for 54% of companies, driving significant cost savings and improving satisfaction.
  • Key Performance Metrics: Learn how AI boosts ticket deflection rates, reduces expenses and elevates customer satisfaction—no matter the size of your business.
  • Avoid Common Pitfalls: Discover the mistakes you can make in AI deployment and how to ensure your strategy is on the right track.

Register today and take your CX strategy to the next level with AI!

Presented by

Launched in 2018, Forethought is a human-centered generative AI suite for customer support, trained on proprietary data. Forethought’s products enable seamless customer experiences by infusing AI, powered by Large Language Models (LLMs), at each stage of the customer support journey. The company powers support for leading customer-centric organizations like Upwork, Cotopaxi, and Thumbtack, and has raised $90M+ in venture capital from leading investors including NEA, Sound Ventures, Operator Collective, Forethought has been recognized by G2 as a High Performer, Leader, and Best in Customer Support for 2024. Discover more at forethought.ai.