Beyond the Obvious: The New Era of Interaction Management

How to simplify compliance and supercharge your customer experience

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Speakers
Yael Stanger Sonsino,

Senior Product Marketing Manager
NICE

Shunit Metz,

Senior Product Manager
NICE

About

Think back to life before smartphones: slow, clunky, full of unnecessary steps. That’s exactly how most businesses handle interaction management today—reactive, outdated, and teetering on compliance risks. With regulations like GDPR, CCPA and HIPAA tightening the screws, staying compliant shouldn’t feel like a high-stakes juggling act. It’s time to flip the script and take control.

Meet CXone Interactions Hub, your AI-powered compliance superhero. This all-in-one platform centralizes every interaction, automates risk detection and keeps you ahead of ever-changing rules—without the stress. No more scrambling, no more silos, just smooth, seamless compliance. Join us to learn how to:

  • Let AI do the work—automate risk detection, data redaction and policy enforcement.
  • Bring every interaction under one roof—voice, chat, email and more, all fully compliant.
  • Cut costs and complexity—say goodbye to outdated systems and compliance headaches.

Regulations aren’t slowing down, and with the right approach, you won’t have to either.