Agentic AI Playbook: Real-World Customer Service Use Cases You Can Deploy Now
63% fewer calls, 30% more self-service: Learn how to put agentic AI into action.
Senior Director, Partnerships & Alliances Uniphore
Director, Product Marketing Uniphore
Chief AI Deployment Officer Konecta
Your customers want answers yesterday. Your agents want tools that don’t make them want to quit. And your CFO? They want costs under control.
This is where agentic AI comes in. Not the chatbot hype - the actionable AI that actually reduces effort, scales consistently across the enterprise and drives measurable results.
In this webinar, we’re partnering with Uniphore to unpack the customer service playbook for agentic AI, showing you how enterprises like Konecta are cutting call volumes, boosting self-service adoption and empowering agents with knowledge they can trust.
What you’ll take away:
- Proven customer service use cases for agentic AI that deliver ROI fast
- How to deploy agentic AI responsibly at enterprise scale (without derailing operations)
- Ways to combine knowledge AI and emotional AI for more accurate, empathetic responses
- Real-world results: one company saw 30% more self-service, 63% fewer calls, millions collected in months
Don’t let “AI strategy” sit in a slide deck. Join this session and walk away with the playbook to make customer service smarter, faster and more human.
