Ditch the Desk Phones: How Modern Teams Drive AI-First Communications
Find out how one team finally pulled the plug on a legacy phone system — and built something smarter
Director of ITJames River Equipment
Product Marketing DirectorDialpad
Still propping up a legacy phone system because switching feels riskier than staying stuck?
We get it. For IT and CX leaders alike, modernizing communications can feel like a minefield with long timelines, questionable ROI and no guarantee teams will actually use what you roll out.
On January 28, join us and Dialpad for a real-world migration story from James River Equipment. You’ll hear how they replaced a 15-year-old system, rolled out a unified, AI-powered platform and saw real results across uptime, adoption and support load.
What you’ll learn:
- How to lead a clean, low-stress migration (and what to avoid)
- Where AI actually helps, from real-time assist to smarter reporting
- Benchmarks you can track against: cost savings, speed, satisfaction
Don’t wait for another outage to make a move. Learn how one team pulled it off and how you can too. Register now.
