Proving AI Agents are Ready for Customers: A Practical Assurance Playbook

See what your AI agents are actually doing on live calls and how to catch drift and compliance issues before they escalate.
Wednesday, September 30 @ 9AM PT / 12PM ET
Speakers
Dave Vernon,

Principal Solution Architect

Cyara
Gayathri Krishnamurthy,

Vice President Product Marketing

Cyara
On the Agenda

AI agents now authenticate customers, answer calls and speak for your brand in real time. The hard part isn't building the agent, it's proving you can trust it. This session breaks down the methods to prove it at any stage in production.

What You'll Learn

  • Score live conversations, not samples: quality, compliance and brand safety measured on real production traffic.
  • Spot drift while nothing is erroring: what a change in agent behavior actually looks like when every component is green.
  • Close the loop with enforcement: every production failure becomes a test the agent must pass to ship again.

Get the playbook your team can start using before your next AI agent goes live. 

Presented by

Cyara is the AI trust company for customer experience. The Cyara Agentic Platform proves AI agents are ready before customers meet them, and it scores every live conversation for quality and compliance once they do. We work across every communication channel, every major CCaaS provider, and 55+ AI agent vendors. More than 450 enterprises – including leaders in insurance, banking, healthcare, and technology – rely on Cyara to assure more than 350 million customer journeys a year. Visit cyara.com.